Customer Representative (Spanish-speaking) — Porto (Cruise Line)

We are looking for a Customer Representative fluent in Spanish to join our team in Porto, Portugal (on-site). This role is with Concentrix, a global technology and services company that partners with major brands across over 70 countries. You will handle customer interactions for a cruise line, ensuring high-quality service and meeting performance targets. Responsibilities include managing customer inquiries, supporting operational excellence, and contributing to service improvements. We offer full training, career development programs, and opportunities for promotion—approximately 80% of our managers started in entry-level roles. Benefits include a competitive salary, health insurance, and other perks. Ideal candidates have strong communication skills in Spanish and a customer-focused attitude. No prior experience is required, but a willingness to learn and grow is essential. Apply if you are legally authorized to work in Portugal.