French-Speaking Customer Consultant (Lisbon)

We are seeking a French-speaking Customer Consultant to join our team in Lisbon, with the option to work fully remotely or in a hybrid setup. The working hours are from Monday to Friday, with rotating 8-hour shifts starting as early as 7 AM and ending as late as 6 PM. The start date is April 17th, 2026. In this role, you will handle incoming calls from customers, providing professional, clear, and empathetic support. You will be responsible for building lasting customer relationships and managing each call independently without transferring. You will also advise customers on the services and solutions that best meet their needs. The ideal candidate will be a native or fluent French speaker with strong English skills. Previous experience in a contact center is required, along with excellent communication abilities, a customer-focused attitude, and strong problem-solving skills. We offer a permanent contract with a competitive base salary and meal allowance. Additionally, there are monthly bonuses for French and English proficiency, performance and attendance bonuses, and a flexible benefits package. Training is paid, and all necessary equipment is provided. Health insurance is available from day one, and the role can be performed fully remotely.