Risk Administrator — Lisbon

The Avis Budget Group is hiring a Risk Administrator for its Lisbon office. This role focuses on insurance, claims management, and risk mitigation. Responsibilities - Oversee insurance and damage recovery workflows. - Coordinate accident claims with the external claims management provider (TPA). - Gather and review documentation from rental branches and insurers. - Investigate claims, determine liability, and assist in fraud detection. - Handle customer incident reports and resolve related queries and disputes. - Support administration of the fleet insurance programme and its reporting. - Collaborate with Operations, Customer Service, Fleet, and Maintenance teams. - Generate reports and contribute to process improvement and risk projects. Perfil pretendido - 3–5 years in insurance, claims administration, risk, or a related area. - Solid grasp of insurance policies and claims handling. - Strong administrative, analytical, and communication abilities. - Intermediate Excel proficiency (including Pivot Tables). - Fluent Portuguese and English. - Spanish language skills and experience in automotive, rental, or mobility sectors are advantageous. Oferta - Permanent contract (39 hours per week, Monday to Friday). - Hybrid work model (2 days remote per week). - Annual base salary of €26000 gross. - Meal and transportation allowances. - Opportunity to work for a global mobility industry leader. - International, multicultural environment. - Continuous learning and career development. - Exposure to innovative projects and business transformation initiatives. Avis Budget Group is an equal opportunity employer committed to diversity and non-discrimination.