Customer Service Representative (Norwegian Speaker) — Lisbon

Concentrix, a global leader in technology and integrated solutions for well-known brands, is hiring a Norwegian-speaking Customer Service Representative for an on-site role in Lisbon. You will deliver exceptional customer experiences, meeting performance targets in quality, efficiency, and customer journey improvement. We offer extensive training, career development programs, and a supportive culture where 80% of our managers were promoted internally. Benefits include health insurance, meal allowance, performance bonuses, and more. If you are legally authorized to work in Portugal, apply now. Responsabilidades: - Handle customer inquiries primarily in Norwegian, ensuring high satisfaction and first-contact resolution. - Meet key performance indicators related to quality, efficiency, and customer journey enhancement. - Collaborate with team members to maintain operational excellence. Perfil pretendido: - Native or fluent Norwegian speaker (C1 level minimum). - Good English communication skills. - Previous experience in customer service or a similar role is a plus but not mandatory. - Strong problem-solving and active listening abilities. Oferta: - Full-time contract with on-site work in Lisbon. - Competitive salary plus performance bonuses. - Meal allowance and health insurance. - Free access to training and leadership development programs. - Clear career progression opportunities. We are an equal opportunity employer, committed to diversity and inclusion. Only candidates with legal authorization to work in Portugal will be considered.