Customer Representative (English-speaking) — Cruise Line, Porto

We are a global technology and services leader that empowers well-known brands in over 70 countries. Recognized as 'World's Best Workplaces' and 'Best Company Culture,' we offer a game-changing career opportunity. As a Customer Representative in Porto (on-site), you will meet performance goals, ensure operational excellence, and improve customer journey quality and efficiency. You'll also help implement client guidelines and service improvements. We provide training, cutting-edge technology, and ongoing support for your success. About 80% of our managers were promoted from within, and we offer free Learning and Leadership Development programs. Your responsibilities include: handling customer inquiries, resolving issues, and contributing to team targets. We offer: competitive salary, health benefits, career growth opportunities, and a supportive work environment. If you're legally authorized to work in Portugal, apply today. Concentrix is an equal-opportunity employer.