Collections Specialist (Italian Speaker) – Porto

A multinational company is seeking an Italian-speaking Collections/Financial Services Specialist to join their team in Porto. This role operates on a hybrid schedule, Monday to Friday. Responsibilities: - Manage credit and collections activities, including resolving disputes and processing cash applications. - Handle billing tasks and provide support to internal and external customers via phone and email. - Ensure accurate and timely reporting, and complete related administrative duties. Candidate Profile: - Fluency in English and Italian (minimum C1 level). - At least 6 months of experience in a similar role. - Strong computer skills, particularly advanced proficiency in Excel. - Proactive, dynamic, and responsible with excellent interpersonal and communication skills. - A team player with a customer-focused mindset. What We Offer: - A permanent contract directly with the client. - A hybrid work model. - Working hours from 8:00 to 17:00 or 9:00 to 18:00. - A comprehensive benefits package. - Opportunities for training, professional development, and career advancement. - A supportive and motivating team environment.