Salesforce Administrator — CRM Operations

We are seeking a Salesforce Administrator to join a well-established financial services and asset management organization with a strong international presence across Europe and beyond. This company supports millions of clients, manages substantial global investment portfolios, and is known for its long-term vision, digital maturity, and collaborative culture. Emphasizing responsible business practices, continuous improvement, and innovation, it offers a stable and inclusive working environment. As part of a specialized CRM Operations team, you will act as a key liaison between business and technology, ensuring the smooth daily operation of the Salesforce platform while driving enhancements and change initiatives. Your role will combine hands-on system administration with user support, data governance, and project participation to improve CRM usage across the organization. **Responsabilidades:** - Provide functional and technical support to Salesforce users as a trusted first point of contact. - Administer Salesforce and connected platforms, including user access, permissions, and security controls. - Configure and maintain objects, fields, validation rules, workflows, and flows. - Build and maintain reports and dashboards for business stakeholders and management. - Support change initiatives from requirements gathering through testing, deployment, and user training. - Monitor data quality, perform checks, and contribute to continuous process improvement. - Oversee integrations with external systems and support enhancements. - Maintain clear and structured documentation for CRM processes and configurations. - Deliver training sessions for new users and support ongoing learning initiatives. **Perfil pretendido:** - Proven experience as a Salesforce Administrator. - Strong understanding of Salesforce configuration, security, and reporting. - Ability to manage multiple tasks and priorities in a dynamic environment. - Excellent communication skills for interacting with business and technical teams. - Experience with data governance and process improvement. - Familiarity with integration tools and external system connectivity. **Oferta:** - Competitive salary and benefits package. - Opportunity to work in a stable, international organization with a strong digital focus. - Professional development and training opportunities. - Collaborative and inclusive work culture.