Order Manager (Italian Speaker)

Siemens Global Business Services (GBS) supports Siemens units and external clients worldwide in accelerating their transition to a sustainable, digital future. Our services combine expertise with cutting-edge technology, focusing on innovation and digitalization across Finance, Business Administration, HR, Procurement, Sales, and After-Sales. In our Western Europe and Africa Hub, we bring together over 1,500 professionals from more than 50 nationalities across 14 countries. Diversity and innovation are at our core—if you share these values, you'll thrive here. Our MarCom, Sales, and Delivery Services (MSD) line specializes in marketing, communication, sales, and delivery, offering end-to-end support from sales enablement to order-to-delivery and after-sales. We empower sellers, streamline operations, and help businesses deliver exceptional customer experiences. Ready to drive change with us? Join our team! Your responsibilities will include: processing and validating customer sales orders to ensure accuracy, completeness, and compliance with business rules; handling administrative and technical tasks, including predefined support for service operations; managing orders for assigned customers in the ERP system; resolving order discrepancies with internal units and clients; investigating and addressing customer and business unit inquiries, providing remote and onsite support, and offering first-level assistance for commercial or technical issues; acting as a liaison for complex matters between customers and Siemens units, warehouses, factories, service technicians, engineers, and sales representatives; and maintaining high communication standards to ensure customer satisfaction. We're looking for someone with: a degree in Finance or a related field; proficiency in Microsoft Office (Outlook, Excel); fluency in Italian; SAP knowledge (MM/FI and SD modules preferred, others a plus); a customer-oriented service attitude; strong verbal and written communication skills; excellent organizational and planning abilities; a strong work ethic, always representing Siemens; problem-solving skills and quick thinking for daily management issues; teamwork; accuracy and multitasking capabilities; and willingness to travel. We offer: a diverse, inclusive work environment where every idea counts and innovation thrives through collaboration and trust; a hybrid work model with flexible hours and a home office budget; comprehensive health insurance, mental health support, and sports communities; access to world-class learning platforms, mentoring, and development programs; and opportunities to contribute to sustainability and volunteer initiatives, plus partner discounts and shuttle service. Please submit your CV in English. #Siemens. Siemens is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer, encouraging applications from all talented individuals.